01
Exception board
Record an opaque reference, exception status, next owner-approved action, owner, and due date.
Free CSV download · No signup
Free salon no-show spreadsheet template.
A small, editable starter for one non-clinical salon, hair-color, lash, brow, or esthetics location to review cancellations, no-shows, reschedules, and sudden openings.
MIT licensed. No email, account, payment, analytics form, booking-system connection, or customer-data upload is required.
What is included
Three simple sheets and one bounded operating routine.
The archive opens in Excel, Google Sheets, LibreOffice, or another CSV-compatible tool. It contains blank structures and synthetic examples—not customer records.
02
Policy ladder
Translate the business owner's existing cancellation and waitlist policy into a visible review path.
03
Weekly review
Check whether the routine is being followed without claiming that a template recovered bookings or revenue.
How to use it
Start with policy, then add only the minimum operational detail.
- Download and unzip the archive.
- Read
START-HERE.mdbefore editing the CSV files. - Replace sample policy states with policies the owner has actually approved.
- Use an opaque reference or initials—never payment, health, government-ID, or other sensitive information.
- Keep all customer communication in the business's existing approved systems and human workflow.
Deliberately limited
A review board, not an automated reminder system.
The starter does not send texts or emails, connect to calendars or booking platforms, process payments, decide policies, or contact customers.
It is for ordinary non-clinical appointment operations. The business remains responsible for its records, access controls, customer communications, consent, policies, and applicable law.
Optional one-location setup
Want help adapting the board to an owner-approved workflow?
The public request starts only a scope conversation. It is not an order, contract, reservation, payment, or authorization to access or message anyone. Do not include customer, appointment, health, credential, payment, or other private information.